What are the arrangements for handling complaints from parents of children with SEND about the provision made at school?
We urge parents/carers with any concerns regarding the SEND policy or the provision made for their child at Condover CE Primary School to speak to us as soon as possible.
In the first instance, please speak to the class teacher or the SENDCo. If parents/carers feel their child's needs are still not being met they should make an appointment to see the Headteacher or a member of the Local Academy Board.
If concerns continue to be unresolved parents may wish to use the Shropshire Information, Advice and Support Service (SIASS) http://www.cabshropshire.org.uk/shropshire-iass/?fbclid=IwAR3K6cNwAkAiHINbmIQKd2ZKx4yehpYvWEJOBcteEFHTRprQ43ghVn4NDW or engage with the School complaints procedures. Condover CE Primary School is part of the Diocese of Hereford Multi Academy Trust. Their complaints policy can be found here